Situation
You would like to pay for your usage subscriptions via credit card or the credit card info on your account is wrong or outdated.
Resolution
Adding a credit card
If you are an Enduser of FaxMakerOnline or Etherfax:
- Log in to the GFI Accounts Portal and click on My Account > Payment Methods
- Click on + Add a new payment method to your USD default billing account
- Fill in the credit card information and click Confirm
If you are a Partner
- The process is the same as above, the only difference is in step 2 you should choose whether the Billing Account to be paid is for an MSP payment account or not. GFI Connect Partner Program Partners must choose "Default".
- If you see multiple currency options, please remember to only select USD.
Removing a credit card
- Click the trash icon on the relevant card:
Note: This option is only available if at least one active card is available on file (at least one has to be on file for FMO accounts or the account would be automatically deleted). To remove all on-file credit cards, submit an account cancellation request to our Customer Care team.
Marking a credit card as favourite
- Click the star icon on the relevant card: