Situation
You have a Distributor account and you would like to download the MSP/SaaS usage for a specific invoice.
Resolution
-
Log in to the Accounts Portal, go to My Account > Invoices and locate the relevant invoice
- Click the ellipses and select Download Usage
Note: above the Download Usage option is the Download Invoice option in case the invoice is also needed - From the confirmation pop-up choose the desired output (Single/Multiple) and click Download
- A confirmation message will appear at the bottom right of the window specifying the email address it will be sent to