Situation
You need to retrieve your customer's GFI product license key.
Action
Note: If you are a customer (enduser) or partner looking for your own license key, you can follow the instructions in How can I find my GFI product license key?
- Log in to the Accounts Portal
- On the side menu, click Manage > Licenses tab and use the customer email, ID number or subscription number to search
- From the listed results, the license key is located directly under the product name. Keep in mind:
- If you used a company identifier (name, email, customer ID) to search, the results will show all keys from all subscriptions so you can use the SEAT and/or EXPIRES columns to discern the relevant one
- If you search using the subscription number, only the one valid license belonging to that subscription will appear in the results (unless it is an Unlimited subscription where all generated product licenses will show)