Chris Contorinis
- Total activity 89
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Activity overview
Latest activity by Chris Contorinis-
Chris Contorinis created an article,
How many instances can the same SaaS/MSP license be used?
Situation You have a customer or multiple customers with multiple sites each running an instance of a SaaS/MSP product and want to use the same license for all of them. Resolution It is possible to...
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Chris Contorinis created an article,
How do I find the Host ID of my Exinda or GFI ClearView instance?
Situation For a license key to be created, the instance Host ID (HID) must be provided. This can be retrieved in two ways once the instance has been successfully set up. Resolution For GFI ClearV...
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Chris Contorinis created an article,
How can I download MSP/SaaS usage or invoice?
Situation You have a Distributor account and you would like to download the MSP/SaaS usage for a specific invoice. Resolution Log in to the Accounts Portal, go to My Account > Invoices and loca...
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Chris Contorinis created an article,
How do I convert a Quote into an Order in the Accounts Portal?
Situation You have won a quote and want to place the relevant order. Action Note: This feature is only available for certain Distributor accounts Note: This feature is not available for Expired q...
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Chris Contorinis created an article,
How do I generate or update a license in my NFR subscription?
Situation You are a GFI partner with a valid NFR subscription and need to create a license for a GFI product or update the expiry date of an existing license to match the subscription. Resolution...
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Chris Contorinis created an article,
How can I find my GFI product trial key?
Situation You need to find your GFI product trial key. Action Note: If you are looking for a purchased key, refer to How can I find my GFI product license key? Log in to the Accounts Portal On t...
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Chris Contorinis created an article,
How do I create a trial license for a customer?
Situation You have a potential or existing customer who wishes to try out a GFI Software product and want to provide them with a trial license key. Resolution Note: This is only actionable using ...
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Chris Contorinis created an article,
How do I create a quote for Exinda or GFI ClearView in the Accounts Portal?
Situation You need to create a quotation PDF before placing an order. Action Note: This feature is only available for certain Distributor accounts EUC: If you have not provided us with the new EU...
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Chris Contorinis created an article,
How do I place an order for Exinda or GFI ClearView?
Situation You need to place an order for new business or for the renewal of Exinda or GFI ClearView Important Note: All orders (including new subscriptions, renewals, upgrades, and add-ons) are pla...
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Chris Contorinis created an article,
How do I place an order for a new MSP or SaaS subscription?
Situation You need to place an order for a new MSP or SaaS subscription. Important Note: All orders (including new subscriptions, renewals, upgrades, and add-ons) are placed by Distributors only, u...