Veloshnee Naicker
- Total activity 24
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Activity overview
Latest activity by Veloshnee Naicker-
Veloshnee Naicker created an article,
How do I check the status of my order?
Overview You have placed an order through the GFI Web Shop, API or EDI and want to check the status of your order. Details Log into GFI Accounts Portal Click on Manage on the left menu Then sel...
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Veloshnee Naicker created an article,
How can I log in to the GFI Accounts Portal?
Overview The GFI Accounts Portal is a user-friendly, web-based platform designed for GFI customers to efficiently manage their accounts. It offers a comprehensive suite of features allowing registe...
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Veloshnee Naicker created an article,
How do I generate a new license on an active SaaS/MSP subscription?
Overview Creating a new Software as a Service (SaaS) or Managed Service Provider (MSP) license from an active subscription is a straightforward process. Important Note: the monthly billing cycle fo...
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Veloshnee Naicker created an article,
How can I access the GFI Partner Portal and Partner Training Portal?
Overview You are a GFI Software Reseller or Distributor and would like to access the GFI Partner Portal or the GFI Training Portal Details Log into the GFI Accounts Portal Once logged in, click ...
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Veloshnee Naicker created an article,
How can I reset my GFI Accounts Portal password or set it for the first time?
Overview You have forgotten your password or you need to set it for the first time. Note: You have a three-hour window to complete the below password reset process from the moment you initiate it. ...
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Veloshnee Naicker created an article,
How can I apply a pre-approved discount when placing an order for a government, education, charity or non-profit organisation?
Situation For select, pre-approved government, education, charity, or non-profit entities a 15% discount may be available. You would like to apply this discount while placing an order through the G...
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Veloshnee Naicker created an article,
How do I manually update a license if it is not reflecting the latest subscription changes to expiry or seats?
Situation A subscription was recently updated/renewed but the expected changes were not reflected in the relevant license. For example, the previous expiry or seat/user numbers are still showing on...
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Veloshnee Naicker created an article,
How do I create an Enduser account?
Situation You are a GFI Software partner and need to place an order for an Enduser that does not have a GFI Software account. Resolution Log in to the GFI Accounts PortaI Go to Manage > Account...