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  1. Customer Care Center
  2. Orders
  3. Order Processing

Order Processing

  • How can I apply a pre-approved discount when placing an order for a government, education, charity or non-profit organisation?
  • How can I combine a pre-approved sales discount with a pre-approved government, education, charity or non-profit organisation discount?
  • How can I download my order invoice?
  • How do I check the status of my order?
  • How do I convert a Quote into an Order in the Accounts Portal?
  • How do I create a Quote in the Accounts Portal?
  • How do I place an order for a GFI Software product (new business, renewal or addon)?
  • How do I place an order for a new MSP or SaaS subscription?
  • How do I submit/check a Deal Desk for a GFI Software product in the GFI Accounts Portal?
  • What are General Guidelines for Placing EtherFax Orders?
  • What is the Network and Information Security 2 (NIS2) Directive and how can GFI Software help my clients?
  • Why was my order not successfully processed? (Common Errors)
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